Policies

How we work together.

These policies keep our engagements clear, fair, and focused on the learners we serve.

Scheduling & Cancellation

We understand that plans change. Here's how rescheduling and cancellations work:

Sessions and meetings can be rescheduled with at least 24 hours' notice at no charge.
Cancellations with less than 24 hours' notice are billed at the full session rate.
No-shows without notice are billed at the full session rate.
Repeated late cancellations or no-shows may require a change to how future sessions are scheduled.

To reschedule or cancel, email ms.de@clearpathlearning.net as soon as you know.

Zelle is our preferred payment method and is accepted at no additional cost.
Credit and debit card payments carry a 3.5% processing fee to cover transaction costs.
Payment for individual tutoring and advocacy sessions is due at the start of each session.
Monthly retainers and partnerships are billed on your enrollment anniversary date.
A 10% discount is available for families enrolling more than one student in Curriculum Design services.

Every new engagement begins with a free introduction call. There's no cost and no obligation to continue after that call.

Outside of scheduled sessions, email is the best way to reach us: ms.de@clearpathlearning.net. We aim to respond within one business day.